Privacy Policy

2.1 Personal Information

Personal Information is information that identifies, relates to, describes, or can be reasonably linked to a particular individual. This may include:

• Identity Information: Your name, email address, phone number, postal address, username, and password.
• Professional Information: Your company name, job title, industry, and professional experience.
• Financial Information: Payment information, including credit card details, billing address, and transaction history.
• Technical Information: IP address, device information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Service.
• Usage Information: Information about how you use our Service, including the features you use, the time spent on the Service, pages visited, search queries, and other usage metrics.
• Communication Information: Records and copies of your correspondence with us, including email addresses and phone numbers used to contact us.

2.2 Non-Personal Information

Non-Personal Information is information that does not identify you as an individual. This may include:

• Aggregated Data: Statistical or demographic data that does not directly reveal your identity.
• De-identified Information: Information where personal identifiers have been removed.

2.3 Information Collected Automatically

As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Cookies and Similar Technologies: We may use cookies, web beacons, pixel tags, and other similar technologies to collect information about your interactions with our Service.
• Log Files: We gather certain information automatically and store it in log files, including IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.
• Analytics: We may use third-party analytics services, such as Google Analytics, to help us understand how users engage with our Service.

2.4 Information from Third Parties

We may receive information about you from third parties, including:

• Business Partners: We may receive information about you from our business partners, such as when you are referred to our Service.
• Service Providers: We may receive information from service providers who help us with user verification, fraud prevention, and similar services.
• Publicly Available Sources: We may collect information about you from publicly available sources, such as social media platforms or public directories.

3.1 To Provide and Maintain the Service

• Setting up and managing your account
• Authenticating your identity and verifying your account information
• Processing transactions and sending related information, including confirmations and invoices
• Providing customer support and responding to your inquiries
• Sending administrative messages, such as security alerts and account notifications

3.2 To Improve and Develop the Service

• Understanding how users interact with our Service
• Analyzing usage patterns and trends
• Conducting research and development
• Testing new features and functionality
• Troubleshooting and fixing issues

3.3 To Personalize Your Experience

• Delivering content and product offerings relevant to your interests
• Customizing the Service to your preferences
• Recommending features or products that may be of interest to you

3.4 For Marketing and Promotional Purposes

• Sending promotional communications about new features, offers, products, or services
• Delivering targeted advertising
• Measuring the effectiveness of our marketing campaigns

3.5 For Security and Compliance

• Protecting against unauthorized access, fraud, and other illegal activities
• Enforcing our Terms and Conditions and other policies
• Complying with legal obligations
• Establishing, exercising, or defending legal claims

3.6 For Other Purposes

• Any other purpose disclosed by us when you provide the information
• Any other purpose with your consent

5.1 Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as:

• Payment processors
• Cloud storage providers
• Analytics providers
• Customer support services
• Email service providers
• Marketing and advertising partners

We ensure these third parties only access and use your information as necessary to perform their functions and adhere to appropriate privacy and security measures.

5.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, dissolution, or similar transaction or proceeding, your information may be transferred as part of that transaction or proceeding.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of our Company, our users, or others.

5.5 With Your Consent

We may share your information with third parties when we have obtained your consent to do so.

5.6 Aggregated or De-identified Data

We may share aggregated or de-identified information (which cannot reasonably be used to identify you) with third parties for various purposes, including business or research purposes.

8.1 Access

You have the right to request access to the personal information we hold about you.

8.2 Rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

8.3 Erasure

You have the right to request that we delete your personal information under certain circumstances.

8.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information under certain circumstances.

8.5 Data Portability

You have the right to request that we transfer your personal information to another service provider, where technically feasible.

8.6 Objection

You have the right to object to our processing of your personal information under certain circumstances.

8.7 Withdrawal of Consent

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

11.1 Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

11.2 Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of the Service.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Service.
• Functionality Cookies: Enable us to personalize content for you.
• Targeting Cookies: Record your visit to our Service, the pages you have visited, and the links you have followed.

11.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.

PWIN Technologies Private Limited

1st Floor, 2085, 24th Main Rd

Vanganahalli, 1st Sector, HSR Layout

Bengaluru, Karnataka 560102

India