Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.
Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns. On Nagent, Remote Retrieval is exposed as a fully-configurable it operations integration that any agent can call — 7 actions, and API key authentication. No code is required to wire Remote Retrieval into your workflow — connect it once via the External Integrations panel and reuse it across every agent you build.
Agent builders use Remote Retrieval to automate the kinds of tasks it operations teams previously handled manually. Concrete examples — each one is a single agent step in Nagent — include:
Every action and trigger is paired with a structured input/output schema (visible in the sections below), so when you wire Remote Retrieval into Helix — our agentic agent builder — the editor knows exactly what each step expects and produces. Configure once, deploy anywhere across your Nagent agents.
Every operation an agent can call against Remote Retrieval, with input parameters and output schema. Drop these into any step of an agent built in Helix.
REMOTE_RETRIEVAL_CREATE_ORDERTool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and recycle-with-data-destruction workflows.
Input parameters
List of order items to create. Can create single or multiple orders in one request
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
REMOTE_RETRIEVAL_GET_ALL_ORDERSTool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.
Input parameters
Page number for pagination (must be ≥ 1).
Filter orders by status, e.g., 'pending' or 'completed'.
ISO 8601 end date for filtering orders, e.g., '2023-01-31T23:59:59Z'.
Number of orders per page (1–100).
ISO 8601 start date for filtering orders, e.g., '2023-01-01T00:00:00Z'.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
REMOTE_RETRIEVAL_GET_COMPANY_DETAILSTool to retrieve detailed information for a company. Use after confirming a valid company_id.
Input parameters
Unique identifier for the company
Whether to include company contact details
Filter results by industry category
Whether to include financial data
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
REMOTE_RETRIEVAL_GET_DEVICE_PRICESTool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
REMOTE_RETRIEVAL_GET_ORDER_DETAILSTool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_status).
Input parameters
Order ID to retrieve details for
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
REMOTE_RETRIEVAL_LIST_PENDING_ORDERSTool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.
Input parameters
Page number for pagination. Results are paginated up to 25 per page.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
REMOTE_RETRIEVAL_VALIDATE_USERTool to validate the provided API key. Use when you need to confirm the API key's validity.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
No publicly available marketplace agent is found using this tool yet. There are 53 agents privately built on Nagent that already use Remote Retrieval.
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Connect Remote Retrieval to any Nagent agent in minutes — no API key management, no boilerplate. Just configure and deploy.
The five questions agent builders ask before adopting a new integration.
Open the External Integrations panel inside Nagent (app.nagent.ai/externalIntegration), find Remote Retrieval, and click "Connect Now." You'll authenticate with an API key — Nagent handles credential storage and refresh automatically. Once connected, Remote Retrieval is available to any agent in your workspace.
No. Nagent provides no-code integration for every tool. Once Remote Retrieval is connected, you configure its 7 actions directly in the agent builder UI — no API calls, no boilerplate, no schema management.
Helix — Nagent's agentic agent builder — lets you drop Remote Retrieval steps into any workflow visually. Pick an action (e.g., one of those listed above), fill in the inputs (Helix knows the required vs. optional schema for each parameter), and connect it to upstream/downstream steps. Triggers run as the entry point of an agent, so when a Remote Retrieval event fires, the agent kicks off automatically.
Every Remote Retrieval action and trigger ships with a fully-typed schema — input parameters with name, type, required flag, and description, plus the output payload shape. The schemas are documented in the sections above. Helix uses these schemas to validate your configuration at build time and to type-check the data flowing between steps.
Yes. While Remote Retrieval ships with 7 pre-built it operations actions, you can layer custom logic around them inside Helix — pre/post-processing steps, conditional branches, retries, or stitching Remote Retrieval together with other connected tools. For deeper customization, talk to our team about Nagent's Agentic AI Lab — forward-deployed engineers who build Remote Retrieval-based workflows tailored to your business.