Waboxapp integrates WhatsApp messaging into CRM systems, allowing businesses to centralize customer communications for sales and support
Waboxapp integrates WhatsApp messaging into CRM systems, allowing businesses to centralize customer communications for sales and support On Nagent, Waboxapp is exposed as a fully-configurable phone & sms integration that any agent can call — 2 actions, and API key authentication. No code is required to wire Waboxapp into your workflow — connect it once via the External Integrations panel and reuse it across every agent you build.
Agent builders use Waboxapp to automate the kinds of tasks phone & sms teams previously handled manually. Concrete examples — each one is a single agent step in Nagent — include:
Every action and trigger is paired with a structured input/output schema (visible in the sections below), so when you wire Waboxapp into Helix — our agentic agent builder — the editor knows exactly what each step expects and produces. Configure once, deploy anywhere across your Nagent agents.
Every operation an agent can call against Waboxapp, with input parameters and output schema. Drop these into any step of an agent built in Helix.
WABOXAPP_WEBHOOK_ACK_EVENTTool to process incoming message acknowledgment events. Use when waboxapp posts real-time deliver/read statuses to your webhook endpoint. Validates token before processing.
Input parameters
ACK status code: 0=not sent, 1=sent, 2=delivered, 3=read
Your account phone number in international format (e.g., 34666123456)
Your custom message ID if set when sending
Waboxapp message unique ID (e.g., 62397B58E3E0B)
Must be "ack" to indicate an acknowledgment event
Webhook token to verify source (must match your waboxapp token)
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
WABOXAPP_WEBHOOK_MESSAGE_EVENTTool to receive real-time incoming WhatsApp message events via webhook. Use after configuring your webhook URL to handle WABOXAPP POST form payloads.
Input parameters
Your WABOXAPP account phone number in international format
Event type (fixed value 'message')
WABOXAPP API or application token for verification
Information about the message sender
Metadata and payload of the received message
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
No publicly available marketplace agent is found using this tool yet. There are 68 agents privately built on Nagent that already use Waboxapp.
Build on Nagent
Connect Waboxapp to any Nagent agent in minutes — no API key management, no boilerplate. Just configure and deploy.
The five questions agent builders ask before adopting a new integration.
Open the External Integrations panel inside Nagent (app.nagent.ai/externalIntegration), find Waboxapp, and click "Connect Now." You'll authenticate with an API key — Nagent handles credential storage and refresh automatically. Once connected, Waboxapp is available to any agent in your workspace.
No. Nagent provides no-code integration for every tool. Once Waboxapp is connected, you configure its 2 actions directly in the agent builder UI — no API calls, no boilerplate, no schema management.
Helix — Nagent's agentic agent builder — lets you drop Waboxapp steps into any workflow visually. Pick an action (e.g., one of those listed above), fill in the inputs (Helix knows the required vs. optional schema for each parameter), and connect it to upstream/downstream steps. Triggers run as the entry point of an agent, so when a Waboxapp event fires, the agent kicks off automatically.
Every Waboxapp action and trigger ships with a fully-typed schema — input parameters with name, type, required flag, and description, plus the output payload shape. The schemas are documented in the sections above. Helix uses these schemas to validate your configuration at build time and to type-check the data flowing between steps.
Yes. While Waboxapp ships with 2 pre-built phone & sms actions, you can layer custom logic around them inside Helix — pre/post-processing steps, conditional branches, retries, or stitching Waboxapp together with other connected tools. For deeper customization, talk to our team about Nagent's Agentic AI Lab — forward-deployed engineers who build Waboxapp-based workflows tailored to your business.